Application
This unit describes the skills and knowledge required to use systematic and logical fault-finding techniques according to all safety requirements and work practices.
It applies to cablers and technicians who install and maintain a broad range of telecommunications networks.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare for fault-finding activity | 1.1 Prepare for given work according to work health and safety (WHS) and environmental requirements 1.2 Arrange access to site according to required procedure 1.3 Locate existing and potential site hazards and take appropriate action as required 1.4 Gain required information on nature of recurrent fault and network type 1.5 Select appropriate hand and power tools for work to be performed according to industry standards 1.6 Set-up and check tools for use according to industry standards |
2. Conduct activities for recurrent network fault- finding | 2.1 Source and analyse fault information to establish nature of fault 2.2 Select test equipment and conduct appropriate test to identify potential faults ensuring the diagnostic process does not compromise integrity of network element or system 2.3 Evaluate test results to determine relevant symptoms of recurrent fault using appropriate methods and appropriate process 2.4 Locate probable cause, type and location of recurrent fault 2.5 Rectify fault or escalate to appropriate level as required |
3. Report fault-findings and solutions | 3.1 Prepare report on the diagnostic procedure, fault identification and fault clearance, according to industry standards 3.2 Update fault records database 3.3 Restore worksite according to industry standards 3.4 Notify relevant parties of job completion and obtain sign-off |
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance, but not explicit in the performance criteria.
Skill | Description |
Reading | Recognises and interprets technical documentation to determine important information |
Writing | Uses clear, specific and industry-related terminology to develop basic reports and in all written tasks |
Oral Communication | Liaises with customers about technical requirements using specific and relevant language Uses listening and questioning techniques to confirm understanding |
Numeracy | Evaluates and reviews technical data for specifications |
Navigate the world of work | Appreciates implications of legal and regulatory responsibilities related to own role Seeks advice about expectations when preparing for work |
Get the work done | Determines job priorities and works logically and systematically to undertake clearly defined and familiar tasks Implements actions according to established procedures, making slight adjustments if necessary and addressing some unexpected issues Takes responsibility for routine decision-making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account Diagnoses and implements standard solutions to for an increasing number of routine problems, seeking assistance from more experienced colleagues when required Understands purposes and specific functions of common digital systems and uses them effectively to complete routine tasks |
Sectors
Telecommunications – Telecommunications Network Engineering